By Christopher E.D. Graham FCIPD, ACTP -CGC Over the past two decades, organisations have invested heavily in tools designed to improve hiring, performance management, employee engagement, and productivity. Most of these initiatives have been built around a simple principle: helping leaders make better decisions through better information. A new generation of technology companies is now proposing something very different. Rather than measuring outcomes, performance, or behavi

By Christopher E.D. Graham FCIPD — C. Graham Consulting - CGC Artificial intelligence has moved from experimental HR technology to a central component in recruitment. Automated sourcing systems, résumé screening tools, large language model assessors, and AI-driven ranking engines are now standard features in many talent acquisition functions. The promise is consistent: speed, efficiency, fairness, and the removal of human bias. But this narrative is incomplete. In reality, AI